At SaviniNaturals, we take great care in getting our nature-derived products from our home to yours. Because our formulas are powered by living bio-enzymes and botanical extracts, we prioritize shipping methods that ensure your products arrive fresh, potent, and securely sealed.

1. Order Processing Time

We strive to get your natural essentials moving as quickly as possible.

• • Standard Processing: All orders are processed within 1–3 business days.

• • Order Cut-off: Orders placed after 2:00 PM are processed the following business day.

• • Holidays: We do not ship on Sundays or public holidays. If there is a significant delay in the shipment of your order, we will contact you via email or phone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order are calculated and displayed at checkout.

• • Standard Shipping: Delivery within 5–7 business days.

• • Express Shipping: Delivery within 2–4 business days.

• • Free Shipping: We are proud to offer Free Standard Shipping on all orders over Amt Rs 1000

3. Sustainable Packaging

In our commitment to the planet, SaviniNaturals uses minimal-plastic and eco-friendly packaging.

• • We use recyclable cardboard and biodegradable cushioning to protect our glass and HDPE bottles.

• • Our goal is to ensure your bio-enzyme cleaners and herbal shampoos arrive safely without creating unnecessary waste.

4. Shipment Confirmation & Tracking

Once your package leaves our facility, you will receive a Shipment Confirmation email containing your tracking number.

• • You can track your package directly through our courier partner’s website.

• • Please allow 24 hours for the tracking information to update.

5. Damages, Leaks, & Issues

We understand that shipping liquids can be tricky. If your order arrives with significant leaking or damage:

• • Do not discard the packaging.

• • Take a photo of the damaged bottle and the shipping box.

• • Contact us at [Your Email Address] within 48 hours of delivery.

• • We will prioritize a replacement or a refund for any items damaged during transit.

6. Address Accuracy

Please ensure your shipping address is correct at checkout. SaviniNaturals is not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, a re-shipping fee may apply.

7. Missing Packages

If your tracking says “Delivered” but you haven’t received your package:

1. 1. Check with neighbors or your building’s security/front desk.

1. 1. Wait 24 hours, as some couriers mark items as delivered prematurely.

1. 1. Contact us at [Your Phone/Email] so we can help you open an inquiry with the carrier.

Need Help?

If you have any questions about your shipment, our team is here to help.

• • Email: savinieco@gmail,com

• • WhatsApp/Call: [Your Contact Number]

• • Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM